Why track sales calls?

It is very important to track sales calls. Calling and speaking to customers is the only way to close deals. Many salespeople avoid calling because they think it is awkward or that they wouldn’t know what to say if someone picks up their call or that they think calling is not as efficient as emails.

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  Saturday, Aguest 29, 2020       Blog

Make a difference to your customers during COVID-19

Now more than ever, your customers need their concerns addressed and questions answered to put their minds at ease. This is particularly true in travel and hospitality, healthcare, health insurance, senior care, and home services, as well as any business that works face-to-face with people during the COVID-19 outbreak.

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  Saturday, Aguest 29, 2020       Blog

Understanding is more important than metrics

Sellers are learning to love metrics. You just have to be careful not to love them blindly.

Let me give you an example. In any sales conversation with a buyer, such as a phone call. video call or in-person meeting, it is considered bad form if the salesperson monopolizes the conversation.

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  Saturday, Aguest 29, 2020       Blog